LoadwrightFreight Invoice Auditing

Methodology

What we check

Forty-five checks run over every batch, grouped by what each one needs to see. Findings come from arithmetic against your own documents, not from estimation or pattern-spotting.

Against your rate agreement

These need your carrier contract. They are the highest-value checks, because a rate error repeats on every consignment until someone catches it.

  • Rates billed above contract — flat, per kg or lb, per pallet, per hundredweight, and weight-break tiers
  • Minimum charges and contracted discounts applied incorrectly
  • Deficit weight — where billing at the next weight break would have been cheaper than actual weight at the current one
  • Fuel surcharge above the agreed percentage
  • Fuel calculated on the wrong base, or against the wrong index band
  • Fuel billed separately on top of an all-inclusive rate that already includes it
  • Charges dated under an expired contract, or before one took effect
  • Wrong contract referenced on the invoice
  • Carrier's legal entity not matching the contracting party
  • Payment terms shorter than agreed, or invoices raised outside the billing window
  • Accessorial charges that do not appear in your agreement at all
  • Dangerous goods surcharges billed at the wrong hazard class

Against your delivery records

These need bills of lading or proofs of delivery. They catch the difference between what was billed and what actually happened.

  • Billed weight higher than the weight recorded on the delivery document
  • Freight class upgraded without justification
  • More units billed than were delivered
  • Service level billed that does not match what was performed
  • Lane billed differently from the lane on the record
  • Late delivery on guaranteed freight
  • Transit time longer than the contract promises
  • Residential or remote-area surcharges applied to metropolitan deliveries
  • Re-delivery fees on shipments the record shows were delivered first attempt
  • Charges the delivery record directly contradicts
  • Services the record called for that were never billed — worth knowing too
  • Overweight surcharges below the contract's own threshold

On the invoice itself

These need nothing but the invoice, so they run even on a first look before you have sent contracts or delivery records.

  • Duplicate charges within a single invoice
  • The same shipment billed again on a separate invoice
  • Lines where quantity multiplied by rate does not match the line total
  • Invoices whose lines do not add up to the stated total
  • Tax errors, including VAT or GST charged on international legs that should be zero-rated
  • Invoices dated before the freight moved, or dated in the future
  • The same invoice number reissued with a different total
  • Freight billed to the wrong entity

Across the whole batch

Some errors are only visible when the month is viewed together rather than invoice by invoice.

Contradictory charges

Accessorials that cannot both be true on one shipment — residential delivery alongside dock-level delivery, hand unload alongside forklift.

Orphaned charges

Accessorials with no underlying freight charge to attach to, and shipments appearing on an invoice with no delivery record anywhere in the batch.

Implausible proportions

Fuel that is an unreasonable share of the shipment cost, where no fuel terms are on file to measure it against.

Why the findings hold up

Every recoverable finding names the charge line, the clause or record it contradicts, and the arithmetic between them. A carrier's billing team can check it in minutes, which is exactly the point — a claim that can be verified is a claim that gets paid.

Where the evidence is not conclusive, nothing goes in the report. The system is deliberately biased toward missing money rather than inventing it, because a claim that cannot be proven is worse than no claim at all.

Underneath sits the unglamorous work that makes any of it possible: unit conversion across kg, lb and tonnes, cubic and volumetric weight by mode, multiple currencies, differing date and number formats, carriers trading under several names, and the fact that every carrier labels their invoice columns differently.

What reaches your report

Proven overcharges only

Every finding is quantified and evidenced from your own documents, with the charge line, the contract clause and the delivery record behind it.

Plus what caused them

Where an error traces back to something fixable — a wrong rate on a carrier's table, a surcharge applied by default — you get that too, so it stops recurring.

Anything we cannot prove is not your problem to sort out. It never reaches you as a number.

See it run against your own invoices

Every check above runs on the first batch you send. Questions about any of them are welcome before you send anything.